Effective Oct 15, 2018

SCOPE OF THIS POLICY

This Privacy Policy details comprehensive and detailed information regarding the use of, disclosure of, and consent to, personal user information collected on the website maid-essentials.com (“site.”) (however accessed and/or used, whether via personal computers, mobile devices or otherwise), and other channels such as, but not limited to, email, in person, over the phone, third-party applications, offline means such as direct mail, telephone and in person, and any other means or applications in which you connect with Maid Essentials.

CHANGES TO PRIVACY POLICY

This Privacy Policy may be, at any time and without prior notice, supplemented or amended by additional privacy notices (“Privacy Notices”), provided at the time we collect your information. Your use of this Site following any such change constitutes your agreement that all information collected from or about you after the revised Policy is posted will be subject to the terms of the revised Policy. You may access the current version of this Policy at any time by clicking on the link marked “Privacy” at the bottom of each page of the public areas of this Site. If you choose to visit our site or use our services, your visit and any dispute over privacy is subject to this Privacy Policy and our Terms of Use including limitations on damages, resolution of disputes, and application of the laws of the United States and the State of Texas. Privacy Policy does not create rights enforceable by third parties or require disclosure of any Personal Information relating to users of our site.

YOUR CONSENT

By accessing, using, or providing personal information to Maid Essentials, you explicitly accept and consent to, without limitation or qualification, (i) the collection, use, storage and transfer of user information in the manner described in this Privacy Policy (as amended from time to time) and (ii) the Maid Essentials Terms of Use hereby incorporated by reference. THIS PRIVACY POLICY AFFECTS YOUR RIGHTS AND LIABILITIES UNDER THE LAW. If you do not agree to the terms of this Privacy Policy, do not access or use the Maid Essentials Applications or provide us with personal information.

INFORMATION WE COLLECT AND HOW WE COLLECT IT

We may collect different types of information, including, but not limited to, personal information, financial information, demographic information, log, Device (hereinafter defined) and aggregate data, personal interest preferences, and any other information about you we consider relevant ("Personal Information")Sometimes we collect combinations of all these types of information.

Information you submit. Maid Essentials collects the information you provide us when you use this Site to request service, send us emails, participate in surveys & sweepstakes, or otherwise interact with this Site. You expressly consent to communicating with you using the information you provided to us. You also attest that you have the legal authority over any telephone number you provide to us and can provide us with the authorization to contact you. We may contact you, in person, by e-mail, telephone and/or mobile telephone number, text (SMS) message, or any other means of communication that your wireless or other telecommunications device may be capable of receiving.

Financial Information. Financial information is information that you provide to us, including your debit or credit card number and related billing information (collectively, the “Billing Information”).

Feedback. All comments, feedback or materials submitted by you to us, including testimonials, images, reviews, questions, comments, suggestions or ideas (collectively, “Feedback”), shall be received and treated by us on a non-confidential and unrestricted basis. Maid Essentials will be free to use, display, perform, distribute, copy, adapt, and promote, in any medium now known or later developed, without compensation to you, the Feedback along with all ideas, concepts, know-how, techniques or methodologies contained in such Feedback, for any purpose whatsoever, including without limitation, developing, marketing and selling our Products and Services incorporating such Feedback. You agree that in submitting Feedback, it will not violate any right of any third party, including any confidentiality, copyright, trademark, privacy or other personal or intellectual property or proprietary rights, and will not cause injury to any person or entity. You further agree that no Feedback you submit will be or contain libelous or otherwise unlawful, threatening, abusive or obscene material, or contain viruses, commercial solicitations, or any form of “spam”.

Information From Third-Party Social Media Platforms. You may submit information to Maid Essentials through Facebook and request information on services you are interested in. Maid Essentials treats this information as we do any other information you give to us when requesting our services through Facebook.

Sweepstakes, Contests and Promotions. We may offer sweepstakes, contests, and other promotions (any, a “Promotion”). By participating in a Promotion, you are agreeing to official rules that govern that Promotion. If you choose to enter a Promotion, Personal Information may be disclosed to third parties or the public in connection with the administration of such Promotion and as required by law or permitted by the Promotion’s official rules. In addition, if you choose to enter a Promotion, the Personal Information you provide to us will be used by us in accordance with the terms of this Privacy Policy.

Information from Third-Party Services. We use Google analytics to collect site metrics and other analytics services information, such as your IP address, identifiers associated with your device, other applications on your device, the browsers you use to access our Services, webpages viewed, time spent on webpages, links clicked, and conversion information (e.g., transactions entered into) through the use of cookies, web beacons, and other technologies. For more information, we encourage you to check the privacy policies of Google Analytics to learn about their privacy practices. To learn more about how Google processes your data, please visit https://www.google.com/policies/privacy/.

To opt out of Google Analytics please visit https://tools.google.com/dlpage/gaoptout.

This Privacy Notice does not apply to, and we are not responsible for, third-party cookies, web beacons, or other tracking technologies, which are covered by such third parties’ privacy policies. For more information, we encourage you to check the privacy policies of these third parties to learn about their privacy practices.

For more information about targeted advertising specifically, please visit

http://www.aboutads.info/choices

HOW WE USE YOUR INFORMATION

Information you submit. All content that you submit may be used at Maid Essentials sole discretion. Maid essentials treats all the information we collect equally to deliver the information and support you request, including notices, appointments, and support and administrative messages including to resolve disputes, collect fees, and provide assistance for problems with our services, Sending you information we think you may find useful or which you have requested from us about our products and services.

Financial Information. We require financial information in order to process payment for the purchase of a Product or Service that you have requested. By submitting your financial information, you consent to providing it to our third party service providers as necessary to support and process your transactions as well as your credit card issuer/banking institution for their purposes. For more information on how our third party service provider handles your information please visit square.com/security.

Google Analytics. We use Google Analytics to understand how our Services perform and how you use them to personalize our ads. Visits to this Site are monitored for the accumulation of important statistical information to allow Maid Essentials to evaluate the effect of the services it provides, to monitor this Site's performance and to make it easier for visitors to use this Site. We also use it to analyze and track usage of our Services, Provide, improve, and develop our current services, create new services

Facebook. Maid Essentials reserves the right to change, condense or delete, refuse to post, and remove, any content on the Site and our Facebook page, that we deem, in our sole discretion, to violate the content guidelines or any other provision of the Privacy Policy. We do not guarantee that you will have any recourse through us to edit or delete any content you have submitted. You acknowledge that you, not Maid Essentials, are responsible for the contents of your submission.

To learn more about how Facebook uses your data please visit

https://www.facebook.com/help/325807937506242/

or log on to your Facebook account and access your settings.

To understand more about Facebook advertising please see here

https://www.facebook.com/about/ads.

Square In addition to any Personal Information or other information that you choose to submit to us, we use third party services like Square for the purpose processing payments for any services or products. Maid Essentials records the information you provide. We use the information it collects to occasionally notify you (in accordance with any privacy preferences you have expressed to us) about new products and services, special offers and information we think you will find valuable, Conducting surveys and collecting feedback about our Services, process or record payment transactions, record your historical transaction or appointment information. If we send you marketing material, each item will contain instructions permitting you to “opt out” of receiving future marketing or other communications.

Telemarketing. If you have given us your telephone number, when making an inquiry or registering with us or when ordering Products or Services from us, we may use the telephone number you provided (in accordance with any privacy preferences you have expressed to us) to reach out to you to follow up on your order, including follow-up regarding renewals and marketing. If you would prefer not to receive marketing phone calls from us, you may opt-out by texting STOP to our office with our contact info located below.

Marketing of our Services. Communicating with you about contests, promotions, discounts, incentives, surveys, and rewards offered by us and select partners; If we send you marketing emails, each email will contain instructions permitting you to “opt out” of receiving future marketing or other communications. To learn about your choices regarding interest-based advertising and cross-device tracking, please see below

Other uses. Protecting our customers rights or property, enforcing our Terms of Service or other applicable agreements or policies, complying with any applicable laws or regulations, or in response to lawful requests for information from the government or through legal process; Fulfilling any other purpose disclosed to you in connection with our Services; Contacting you to resolve disputes, collect fees, and provide assistance with our Services.

HOW WE SHARE YOUR INFORMATION

Subject in all cases to applicable law, we may transfer customer information to third party service providers who support our business, such as providing services requested through this website, technical infrastructure services, analyzing how our services are used, measuring the effectiveness of ads and services, providing customer service, facilitating payments, or conducting surveys.

With Third–Party Services. Maid Essentials shares information collected through this Site with third-party services who act for us or on our behalf. We may use third-party services to manage and edit this Site; to conduct surveys; and to help us with our promotional efforts. These third-party vendors may need information about you to perform their functions.

As Part of a Business Transfer. Your information may be transferred to successor organization if, for example, we transfer the ownership or operation of this Site to another organization or if we merge with another organization or liquidate our assets. If such a transfer occurs, the successor organization’s use of your information will still be subject to this Policy and the privacy preferences you have expressed to us.

HOW LONG WE RETAIN YOUR INFORMATION

We generally retain your information as long as reasonably necessary to provide you the Services or to comply with applicable law. However, even after you end services, we can retain copies of information about you and any transactions or Services in which you may have participated for a period of time that is consistent with applicable law, applicable statute of limitations or as we believe is reasonably necessary to comply with applicable law, regulation, legal process, or governmental request, to detect or prevent fraud, to collect fees owed, to resolve disputes, to address problems with our Services, to assist with investigations, to enforce our Terms of Use or other applicable agreements or policies, or to take any other actions consistent with applicable law.

If you cancel services for any reasons, we may still retain certain information associated with your account for analytical purposes and recordkeeping integrity, as well as to prevent fraud, resolve disputes, enforce our Terms of Use or other policies, take actions we deem necessary due to technical and legal requirements. In addition, if certain information has already been provided to third parties as described in this Privacy Policy, retention of that information will be subject to those third parties' policies. We may still retain your information in our files however, to resolve disputes and enforce our Terms of Use.

SECURITY

We take reasonable measures, including administrative, technical, and physical safeguards, to protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, the internet is not a 100% secure environment, and we cannot guarantee absolute security of the transmission or storage of your information. Maid Essentials will not be responsible for breaches of security beyond our reasonable control. We hold information about you both at our own premises and with the assistance of third-party service providers.

For more information about how your financial information is secured please visit https://squareup.com/security.

YOUR RIGHTS TO OPT-OUT

We respect your right to make choices about the ways we collect, use, and disclose your information. This Policy describes some of your choices, such as your choice to opt out of receiving “cookies.” You may change previously expressed preferences regarding how we use your information.

If at any time you wish to be taken off our mailing lists, please hit the unsubscribe button at the bottom of any marketing material.

You have choices about the collection of information by third parties on our Sites. For example, if you don’t want information about your visit to this Site sent to Google Analytics, you may download an Opt-out Browser Add-on by clicking here. Please note that the Add-on does not prevent information from being sent to us.

In addition, if you would like to opt-out of having interest-based information collected by certain entities during your visits to this Site or other websites, please click here. You will be directed to an industry-developed website that contains mechanisms for choosing whether each listed entity may collect and use data for online behavioral advertising purposes. It may be that some of the third parties that collect interest-based information on this Site do not participate in the industry-developed opt-out website, in which case the best way to avoid third-party tracking of your online behaviors may be through your browser settings and deletion of cookies. Please note that the industry-developed opt-out mechanism is device and browser specific. If you wish to opt-out from having interest-based information collected by participating entities across all devices and browsers, you need take the steps outlined above from each device and browser.

You can opt out of receiving promotional messages from Maid Essentials by following the instructions in those messages, by informing the caller that you would not like to receive future promotional calls, or by texting STOP to our office. If you decide to opt out, we can still send you non-promotional communications, such as digital receipts and messages about your account or our ongoing business relations.

MISCALLANEOUS

Links to other Website(s). Maid Essentials may offer links to third parties' Web sites that are not operated by us. Please be aware that these external or third party website(s) are not controlled by us and, therefore, are not subject to this Privacy Policy. We urge that you check the privacy policies of each such website to determine how your personal information will be utilized by their proprietors. We are not responsible for the content or policies of such other sites. These links are provided for your reference and convenience only and do not imply any endorsement of the products sold or information provided through these websites.

Legal Matters; Safety. We may, without your consent, access and disclose your information, any communications sent or received by you (including, without limitation, the contents of any chat, messaging, or other communication posted in the Communication Services), and any other information that we may have about you or your account as may be permitted or required by law (including, but not limited to, court order or subpoena), or to prevent or investigate suspected fraud, violations of our Terms of Use or activity that appears to us to be illegal or may expose us to legal liability. Additionally, we may disclose your information and/or communications in situations that we believe to be: (i) emergencies involving potential threats to the physical safety of any person or property if we believe that your information in any way relates to that threat; or (ii) your conduct when communicating with us in a channel we provide that we believe is inappropriate and inconsistent with our privacy policy.

Access to your Information: If you would like to review, correct and update the personal information you have provided to us through this Site, please contact us using the information provided below. We will respond to your request within a reasonable time or within the time limit set out by applicable privacy law. We will use reasonable efforts to comply with your request, as required by applicable law.

Questions About This Policy: If you have questions or concerns about this Policy, please use our contact info found below.